Promise Akwaowo

Process Automation Analyst @ RoyalMail Group

Promise Akwaowo

Process Automation Analyst @ RoyalMail Group
linkedin-icon

Biography

Promise Akwaowo is a UK-based Business Analyst and Product Owner with extensive experience delivering enterprise automation and AI-enabled analysis across large, regulated organisational environments.

He supports automation discovery and digital delivery within complex operational settings, working at the intersection of business analysis, emerging technologies, and governance. His background spans enterprise-scale platforms, digital products, and automation initiatives, with a strong focus on applying AI responsibly while maintaining delivery assurance, stakeholder trust, and compliance expectations.

Promise is an active contributor to the Business Analysis community through speaking, mentoring, and knowledge sharing. He is also a certified Mental Health First Aider and a STEM Ambassador, regularly engaging with schools and early-career learners to promote analytical thinking, digital skills, and inclusive pathways into technology and business analysis.

All session by Promise Akwaowo