Biography
Risi is a results-oriented Certified IIBA Senior Business Analyst with more than a decade of experience delivering complex change and transformation programmes across the financial services and insurance sectors. With a proven track record of leading end-to-end business analysis activities, Risi has successfully supported major initiatives in banking, personal lines, commercial insurance, and specialty markets.
Throughout her career, she has demonstrated strong capability in process reengineering, stakeholder engagement, and the delivery of both Agile and Waterfall projects. Her expertise includes integrating and optimising key insurance and enterprise systems such as Salesforce, Guidewire, and Vipr Intrali, enabling organisations to enhance operational efficiency, strengthen data quality, and achieve strategic alignment between technology and business goals.
Recognised as a strategic and analytical leader, Risi consistently drives operational improvements that ensure transformation initiatives deliver measurable outcomes and position organisations for sustainable growth.
