Delvin Fletcher joined IIBA® as President and Chief Executive Officer (CEO) in January 2020. Delvin brings strong experience leading digital transformation in large membership and regulated not-for-profit associations, most recently as Chief Information Officer (CIO) with the Chartered Professional Accountants of Ontario (CPA Ontario). He has served in senior leadership roles and managed global teams at Ethoca Technologies, Xchange Technology Group, SAP Canada, Shred-it International, KPMG, and other prominent organizations. His background in membership and certification associations, information systems, public accounting, government, and not-for-profits gives him insights into working with IIBA’s dynamic ecosystem and global audience. Delvin embodies what it is to practice business analysis, skilled at listening and possessing the breadth of skills needed to deliver business outcomes.