Introducing the Holistic Business Analyst
Holism’ originates from the Greek word ‘holos’ (= ‘all’, ‘whole’, ‘entire’), and is the concept that systems (physical, biological, chemical, social, economic, etc.) and their... Read More
Challenging the status-quo
We are living in a fast pacing world and we are not here to stay content. We are here to do better. Even though constant... Read More
Best practices from a Business Analysis Telco project
This case study case will present the experience of a team of business analysts involved for 5 months in a project to determine the feasibility... Read More
Facilitating corporate innovation with the Innovation Canvas
Innovation is hard. Ideas are cheap and plentiful, but execution often falls short and few ideas lead to valuable results within reasonable time and budget.... Read More
Customer Experience – The source for your next competitive advantage
Talking about innovation, most people think about the technology of the future. The electrical – maybe flying – car, one-inch thin TVs or the possibility... Read More
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“Doing the right things right!” – Introduction of project portfolio management
“Doing the right things right!” That is one of the main aspects of portfolio management. But how this translates into an institution or company while... Read More
The huge gap between how people believe processes run – and how they actually run
Every use of IT-systems (ERP, BPM, etc.) leaves digital “footprints” behind. Process mining uses this data to visualize and analyze the actual end-to-end processes, with all... Read More