The 2nd European Business Analysis Day took place May 16th and 17th and it was tremendous! More than 70 workshop attendees and 145 participants in total had a great time with very intensive networking and fun including a short interrupt by a real fire alarm. We got fantastic feedback regarding the workshops, presentations, location, food and networking opportunities, many thanks! This success immediately raises the question by when the 3rd BA-DAY will be. The answer is May 14th and 15th 2020 again in Frankfurt, tickets are already available here. If you have been at the first or second BA-DAY, you will for sure consider to join again, if not, don’t miss this chance again! Photos and a video can be found here, password protected presentation download for attendees here.
In the meantime, agile practices can be found in each company; what has started in software development projects with Scrum is currently being transferred to other levels like programs and portfolios. Since a couple of years, new frameworks are emerging to address the challenges coming with Scaling Agile. SAFe and LeSS are the main players here, both made for hundreds of developers, both based on the Agile Manifesto but nevertheless very different in their detailed implementation. But as with agility in general, practices for higher levels need as well to be tailored to situations and environments. The track Scaling Agile provides real case studies as well as useful know how for adapting agile practices and the agile mindset in program and portfolios levels, i.e. the management level of companies.
Social bindings are important factors in customer management, e.g. what is said in social networks and public ratings can sometimes be more influential than the quality of products and services itself. Social bindings are human things by nature and that’s why we have put an own track for Humanizing Customer Experience. The more human experiences with companies are, the more stable relationships to customers will become. But of course, this is a challenge if products and services are mainly presented digitally without human interaction. How companies manage Customer Experience in the digital age is presented by sought-after speakers and managers form various industries
Continuous change is normal, it has become indispensable for organizations. Organizational changes are implemented in projects or other initiatives, driven by mergers and acquisitions, fast changing markets or cost reduction demands. Agile practises for change projects are becoming more and more popular, with the advantage of a more flexible adaptability, taking into concern the continuous feedback by the business units undergoing the changes. Agile Business Processes are made for continuous changes, the required flexibility is an inherent attribute of such processes. Participate in this track to learn how companies manage their business processes in an agile way.
Get all speakers and the complete conference program on your iPhone or Android smartphone using our conference app Topi with the event “BADAY2019”. This allows you to make contacts, put together your own agenda, ask questions interactively and evaluate the presentations.